Privacy Policy

Name: SoA Co., Ltd.

Location: Kawagoe, Saitama, Japan

Representative: Soichi Saito, Representative Director / CEO

We may collect the following personal information in connection with your use of the Site.

• Information you enter in the contact form (topic, company or organization, department, name, email address, phone number, country or region, and your message)
• Information about your use of the Site (date and time of access, browser type, referrer, identifiers such as cookies, IP address, etc.)

We use the personal information we collect within the scope of the following purposes.

• To respond to and follow up on inquiries
• To provide information about our business and services
• To operate, maintain and improve the Site and analyze its use
• To prevent misuse and abuse
• To comply with laws and protect our rights

We do not provide personal information to third parties without your prior consent, except in the following cases.

• Where required by law
• Where necessary to protect a person's life, body or property and it is difficult to obtain your consent
• Where necessary to cooperate with a national or local government body performing duties prescribed by law

We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. In such cases we appropriately assess and supervise the contractor.

The Site is served on services provided by Cloudflare, Inc., and the contact form uses Cloudflare's bot-protection service (Turnstile). Submitted inquiries are delivered to us through an email delivery service (Resend, United States) and stored in systems we manage. Cloudflare, Inc. and Resend are located in the United States, and the content of your inquiry may be processed on servers outside Japan, including in that country. To prevent abuse, we store information derived from the sender’s IP address for a short time (a few minutes).

The Site may use cookies and similar technologies to improve convenience and understand usage. The map on the contact page loads an external service (Google Maps) only when you select “Show map”. Once loaded, that service may set its own cookies. You can disable cookies in your browser settings, in which case some functions of the Site may not be available.

We take necessary and appropriate measures to prevent leakage, loss or damage of personal information. Communications such as contact form submissions are encrypted (SSL/TLS).

You may request notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use or deletion, and suspension of provision to third parties of your personal information held by us. Please contact us through the contact point below. We will respond in accordance with the law after verifying your identity.

For inquiries and requests regarding this Policy or the handling of personal information, please use the contact form on the Site.

Contact us

We may revise this Policy in response to changes in law or in our business. The revised Policy takes effect when posted on the Site.